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Willaston Church of England Primary School

Using the NHS Covid-19 App

Please see message below from Cheshire West and Chester regarding using the NHS Covid-19 App. If you have not yet downloaded the app, you may do so here.


Using the NHS COVID-19 App


Once you’ve downloaded the app, it should be left on as much as possible. However, there are some specific workplace scenarios when you should pause the contact tracing feature. These are:

  • When you are working behind a Perspex (or equivalent) screen – this screen does need to be sealed
  • If you are putting your phone in storage, such as in a work locker, and it will not be on your person
  • If you are a health or care worker practising infection prevention and control (IPC) working in a clinical setting


Contact tracing can be paused within the app by moving the contact tracing toggle on the home screen. It’s important you turn the contact tracing toggle back on as soon as you are not in one of the above scenarios, for example, when you retrieve your phone from your locker. To make it easier to remember to do this, you will be given the option to pause the feature for different time periods and you will then receive a reminder to turn the contact tracing feature back on.

Date: 10 November 2020